/* Customer support follows the shared Chaotic Great typography and palette. */
#customer-chat {
  position: fixed;
  bottom: max(18px, env(safe-area-inset-bottom));
  right: max(18px, env(safe-area-inset-right));
  z-index: 9999;
  color: var(--text-primary, #edf0f5);
  font: 16px/1.5 var(--font-serif, Georgia, serif);
}
#customer-chat *, #customer-chat *::before, #customer-chat *::after { box-sizing: border-box; }
#customer-chat [hidden] { display: none !important; }
#customer-chat button {
  cursor: pointer;
  border: 1px solid transparent;
  border-radius: 4px;
  padding: 10px 18px;
  min-height: 44px;
  background: var(--accent, #4aedc4);
  color: var(--text-on-accent, #06080c);
  font: 400 16px/1.25 var(--font-caption, Georgia, serif);
  letter-spacing: 0;
}
#customer-chat button:hover { background: var(--accent-bright, #6ff5d6); }
#customer-chat button:disabled { opacity: .6; cursor: wait; }
#customer-chat :focus-visible { outline: 2px solid var(--accent, #4aedc4); outline-offset: 3px; }
#customer-chat #chat-toggle { box-shadow: 0 4px 24px #0006; }
#customer-chat-panel {
  width: min(390px, calc(100vw - 36px));
  max-height: calc(100dvh - 36px);
  overflow: auto;
  overscroll-behavior: contain;
  padding: 24px;
  border: 1px solid var(--border-light, #2a3348);
  border-top: 2px solid var(--accent, #4aedc4);
  border-radius: 6px;
  background: var(--bg-dark, #0f1219);
  box-shadow: 0 18px 64px #0009;
}
#customer-chat header { display: flex; justify-content: space-between; align-items: flex-start; gap: 12px; }
#customer-chat .chat-eyebrow {
  display: block;
  margin-bottom: 5px;
  color: var(--gold, #f5c842);
  font: 12px/1.4 var(--font-caption, Georgia, serif);
  letter-spacing: .14em;
  text-transform: uppercase;
}
#customer-chat h2 { margin: 0; font: 400 30px/1.1 var(--font-display, Georgia, serif); letter-spacing: -.02em; color: var(--text-primary, #edf0f5); }
#customer-chat #chat-close { flex: 0 0 44px; margin: -10px -12px 0 0; padding: 8px; background: transparent; color: var(--text-secondary, #949dae); font: 24px/1 Georgia, serif; }
#customer-chat #chat-close:hover { color: var(--accent, #4aedc4); background: var(--accent-glow, #4aedc41f); }
#customer-chat p { margin: 0; }
#customer-chat .chat-intro { margin: 14px 0 20px; color: #b8c0ce; font-size: 16px; }
#customer-chat-messages { max-height: 29dvh; overflow: auto; overscroll-behavior: contain; scrollbar-width: thin; scrollbar-color: var(--border-light, #2a3348) transparent; }
#customer-chat-messages:empty { display: none; }
#customer-chat-messages .chat-message { margin: 0 0 12px 18px; padding: 12px 14px; border: 1px solid var(--border, #1e2438); background: var(--bg-card, #151a25); border-radius: 4px; overflow-wrap: anywhere; }
#customer-chat-messages .reply { margin-left: 0; margin-right: 18px; background: var(--accent-glow, #4aedc41f); border-color: var(--border-glow, #4aedc433); }
#customer-chat .chat-sender { display: block; margin-bottom: 4px; color: #b8c0ce; font: 12px/1.4 var(--font-caption, Georgia, serif); }
#customer-chat .reply .chat-sender { color: var(--accent, #4aedc4); }
#customer-chat .chat-message p { white-space: pre-wrap; font-size: 16px; line-height: 1.5; }
#customer-chat label { display: block; color: #b8c0ce; font: 14px/1.4 var(--font-caption, Georgia, serif); }
#customer-chat input, #customer-chat textarea {
  display: block; width: 100%; margin: 6px 0 14px; padding: 10px 12px;
  background: var(--bg-darkest, #0a0d14); color: var(--text-primary, #edf0f5);
  border: 1px solid var(--border-light, #2a3348); border-radius: 4px;
  font: 16px/1.5 var(--font-serif, Georgia, serif);
}
#customer-chat textarea { resize: vertical; min-height: 88px; max-height: 180px; }
#customer-chat textarea::placeholder { color: var(--text-secondary, #949dae); opacity: 1; }
#customer-chat #customer-chat-older { background: transparent; color: var(--accent, #4aedc4); padding-left: 0; font-size: 14px; }
#customer-chat #customer-chat-status { margin-top: 12px; color: #b8c0ce; font: 13px/1.5 var(--font-caption, Georgia, serif); }
#customer-chat #customer-chat-status:empty { display: none; }
#customer-chat .chat-footer { margin-top: 18px; padding-top: 14px; border-top: 1px solid var(--border, #1e2438); color: var(--text-secondary, #949dae); font: 12px/1.5 var(--font-caption, Georgia, serif); }
#customer-chat .chat-footer p + p { margin-top: 6px; }
#customer-chat a { color: var(--accent, #4aedc4); text-underline-offset: 3px; }
@media (max-width: 480px) {
  #customer-chat { right: 12px; bottom: max(12px, env(safe-area-inset-bottom)); }
  #customer-chat-panel { width: calc(100vw - 24px); max-height: calc(100dvh - 24px); padding: 20px; }
  #customer-chat h2 { font-size: 28px; }
}